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Kundendienst
Seite 26 von 28 Version OK1.0 DE 07/2017
15 Kundendienst
Kann die Störung anhand der zuvor aufgeführten Hinweise nicht beseitigt werden,
rufen Sie bitte den Kundendienst. Führen Sie in diesen Fall keine weiteren Arbeiten,
vor allen an den elektrischen Teilen des Gerätes, selbst aus.
Folgende Angaben werden benötigt um Ihren Auftrag bearbeiten zu können:
1 Modell
2 Version
3 Batch
4 EAN
Typenschild (Das Typenschild ist im Innenraum des Gerätes oder auf der Rückseite.)
die vollständige Anschrift und Telefon- Nr.,
die Fehlerbeschreibung.
Telefonnummern Kundendienst:
Deutschland 0800-4994998
Österreich 0800-677099
E-Mail: ok-service@egs-gmbh.de
WICHTIG
Beachten Sie, dass der Besuch des Kundendiensttechnikers im Falle einer
Fehlbedienung oder einer der beschriebenen Störungen auch während der
Garantiezeit nicht kostenlos ist.
26


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