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3. The warranty claim does not apply if repairs or other work
is carried out by unauthorized persons or if our products
are equipped with additional parts or accessories that are
not approved for our products.
4. Warranties that have been activated do not cause the
warranty period to be extended, nor do they trigger a new
warranty period. The warranty period for any replacement
parts installed ends with the warranty period for the entire
product.
5. Any other or further claims are excluded, especially those
for replacement due to damage caused outside of the
product, provided there is no obligatory legal liability. We
therefore accept no liability for accidental, indirect or other
consequential damage of any kind, which leads to usage
restrictions, data loss, loss of earnings or interruption to
business.
6. If the device has built-in data storage, the customer is
responsible for backing up the data before sending back
the device. Axdia is not liable for data loss from clients'
devices that are sent in. Axdia reserves the right to restore
the factory settings on devices that are sent in. Please
therefore make a note of your personal settings where
appropriate.
7. This warranty does not affect your legal warranty rights
and is subject to the laws of the country in which the first
purchase of the product was made by the end-user.
Asserting a warranty claim
1. To make use of the warranty service, you must contact the
AXDIA Service Center by e-mail, fax or phone (see below
for contact details). You can also use the service form on
our website or on the back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and solve your
problem. If it is determined that a warranty claim exists,
you will be given an RMA number (Return Material
Authorization) and you will be asked to send the product to
AXDIA.
67


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