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3. The warranty claim does not apply if repairs or other work is
carried out by unauthorized persons or if our products are
equipped with additional parts or accessories that are not
approved for our products.
4. Warranties that have been activated do not cause the warranty
period to be extended, nor do they trigger a new warranty
period. The warranty period for any replacement parts installed
ends with the warranty period for the entire product.
5. Any other or further claims are excluded, especially those for
replacement due to damage caused outside of the product,
provided there is no obligatory legal liability. We therefore
accept no liability for accidental, indirect or other consequential
damage of any kind, which leads to usage restrictions, data
loss, loss of earnings or interruption to business.
6. If the device has built-in data storage, the customer is
responsible for backing up the data before sending back the
device. Axdia is not liable for data loss from clients' devices
that are sent in. Axdia reserves the right to restore the factory
settings on devices that are sent in. Please therefore make a
note of your personal settings where appropriate.
7. This warranty does not affect your legal warranty rights and is
subject to the laws of the country in which the first purchase of
the product was made by the end-user.
Asserting a warranty claim
1. To make use of the warranty service, you must contact the
AXDIA Service Center by e-mail, fax or phone (see below for
contact details). You can also use the service form on our
website or on the back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and solve your
problem. If it is determined that a warranty claim exists, you
will be given an RMA number (Return Material Authorization)
and you will be asked to send the product to AXDIA.
IMPORTANT: ‘
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