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ODYS ECCO
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IMPORTANT: AXDIA will only accept parcels that
have an RMA number.
Please observe the following when sending the product:
1. Send the product suitably packaged with carriage and insurance paid. Do not enclose any
accessories with the products (no cables, CD's, memory cards, manuals, etc.), unless the AXDIA
Service Centre specifies otherwise.
2. Mark the RMA number on the outside of the package in such a way that it is visible and clearly
legible.
3. You must enclose a copy of the sales slip as proof of purchase.
4. Once AXDIA has received the product, it will meet its warranty obligations in accordance with the
warranty conditions and will return the product to the sender with carriage and insurance paid.
Service outside of warranty
AXDIA can refuse any service claim made that is not covered by the warranty. If AXDIA
agrees to provide a service outside the warranty, the customer will be invoiced for all repair
and transport costs.
AXDIA will not accept any packages that have not first been approved by AXDIA by means
of an RMA (Return Material Authorization).
55


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