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Unit doesn’t power up
Check the connection of the power cord from the power supply to the wall
outlet and from the power supply to the machine.
Plug a lamp or radio into the wall outlet to verify that the outlet has power.
If a light switch controls the outlet, turn it on.
If you have verified power from the outlet, you may have a faulty power
supply. Contact your local dealer for service.
Console displays an “Err” code
An error code indicates a potentially faulty or improperly installed
component in your seated elliptical cross trainer. Contact your local dealer
for service.
Console blinks on / off
Check the power cord connections. Make sure the connections are secure
from the power supply into the machine base and the wall outlet.
Unplug and re-connect the console (you must remove the console back to
do this). When re-connecting the cable, make sure you feel the connector
snap into place or hear a click that indicates a proper connection.
If the issue persists, contact your local dealer for service.
LED lights are always on
Press and hold the Pause Clear button for five seconds to enter sleep
mode.
LED display is always toggling
Press the Enter button to stop the LED screen from toggling.
Console LEDs are not bright
enough
Enter User Set-up, by pressing and holding the Level / keys for three
seconds.
Press any / key until “BRIT” displays in the matrix window.
Press Enter until the LEDs are set at the desired brightness (1-8).
Press any / key until “EXIT” displays in the matrix window, then press
Enter.
If the brightness is set to “8” (the brightest level) and the LEDs are still
dim, contact your local dealer for service.
Console does not “beep” when
buttons are pressed
Enter User Set-up by pressing and holding the Level / keys for three
seconds.
Press any / key until “BEEP” displays in the matrix window.
Press Enter until “On” is displayed.
Press any / key until “EXIT” displays in the matrix window, then press
Enter.
If “BEEP” is set to “On” and the issue persists, contact your local dealer
for service.
Console is in pause mode and
won’t “wake up”
Machine may be in MOM mode; press and hold the Program /– keys for
three seconds to deactivate MOM mode.
Don’t feel a resistance change
Increase resistance level to 20 and pedal for 30 seconds. If you feel a
difference in the resistance, then the brake is working properly.
Are the cables connected correctly? Unplug and re-connect the console
cable (you must remove the console back to do this). When re-connecting
the cable, make sure you feel the connector snap into place or hear a click
that indicates a proper connection.
If the issue persists, contact your local dealer for service.
TROUBLESHOOTING & FAQs
Electronic Issues
39


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