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Clearing a Staple Jam
1. Grasp the front cover handle and open the
front cover towards you.
2. Grasp the internal tray handle and carefully
pull the internal tray out towards you.
3. Grasp the Stapling Unit handle and lift up
the Stapling Unit. The two staplers will
become visible.
* There is one stapler located toward the front
of the machine and one located towards the
rear. Staple jams need to be cleared from
each stapler separately. The procedure for
clearing staple jams is the same for both
staplers.
4. Pinch the staple holder release lever as
shown in the illustration and lower it to
release the lock.
5. Pull out the staple holder.
6. Push up on the tab A on the protective
faceplate in order to raise the faceplate.
7. Remove the jammed staple from the tip of
the staple cartridge (the end where staples
are set).
8. Lower the protective faceplate back into its
original position.
9. Replace the staple holder back in its
original position in the Stapling Unit. Once
it has been fully inserted, it will click into
place.
10. Repeat steps 4 - 9 to check the other
stapler and remove any jammed staples
from that stapler as well.
11. Lift up the Stapling Unit slightly and then
lower it into its original position.
12. Replace the internal tray in its original
position all the way into the Finisher.
13. Close the front cover securely.
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