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Error Codes
The following tables explain the error codes that may appear in the transmission log, and indicate the
corresponding procedures for their correction. The transmission log can be accessed on the scanner’s
message display.
For more detailed information, refer to the Set-up Edition of your Operation Guide.
E001
E010
E011
E012
E020
The transmission in progress was canceled
by the operator.
The destination computer could not be
found during data transmission. (An error
occurred that could not be classified more
clearly under any error code after E011.)
Either that or the scanner could not find the
computer that was running the personal
Address Book.
Transmission was stopped due to problems
with the image data itself.
The scanner attempted to transmit image
data, but was unable to access the
corresponding information in the personal
Address Book due to a connection
problem.
An attempt to use the Send E-mail function
was made, but the scanner was unable to
find the SMTP server.
– – –
• Check to make sure that the destination
computer is operating properly.
• Check to make sure that there are no
problems with any connections, such as
checking that the network cables are
connected properly.
Try to perform the operation again.
Check to make sure that the computer running
the personal Address Book is operating
properly.
Check to make sure that there are no
problems with any connections, such as
checking that the network cables are
connected properly.
Either that or check with your network
administrator to find out whether or not the
SMTP server is working properly.
Error
Code
Cause of Error Procedure for Correction
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