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Appendix | 181
Connection & Bluetooth
Problem
Solutions
I can not connect
to the internet;
Web surfing
doesn’t work.
Make sure you have set up and connected to an
Internet Service Provider.
Make surethe wireless connection to your mobile
Service Provider is switched on, and that the signal is
unobstructed.
Verify with your Internet Service Provider that your
user name and password are correct.
I can’t perform
over-the-air
synchronization.
Synchronization to a server allows your device to sync,
over-the-air (OTA) directly to a Microsoft Exchange
2003 Server. This allows you to update your e-mail,
contacts, calendar and tasks information securely from
any location with data connectivity. In order to use this
functionality, you do not need a PC running however it
does require your IT administrator to enable you to use
this service.
Unable to use
Infrared (IR)
to transfer
information.
Transfer only one file, or no more than 25 contact
cards, at a time.
Line up the IR ports so that they are unobstructed
and within close range.
Make sure nothing is between the two IR ports.
Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location
or turning off some lights. Do not try to use infrared
beaming in the sunlight.
I can not end
a Bluetooth
connection.
Turn Bluetooth connection off with Comm Manager.
I can not find a
particular device.
Make sure the Bluetooth function on the other device
is activated.
Make sure you are within 10 meters of each other,
and there are no obstructions.
Make sure the other device is set in “Discoverable”
mode.
181


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