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280  Managing Your Device
13.7 Resetting Your Device
Soft reset
Occasionally, you may need to reset your device. A soft (or normal) reset of your 
device clears all active program memory and shuts down all active programs. This 
can be useful when your device is running slower than normal, or a program is not 
performing properly. A soft reset is also necessary after the installation of some 
programs. If a soft reset is performed when programs are running, unsaved work 
will be lost.
To perform a soft reset
1. Remove the back cover. 
(See “To remove the back cover”in 
Chapter 1 for instructions.)
2. Pull out the stylus, and use the 
stylus tip to press the RESET 
button located near the battery 
compartment.
Your device then restarts and displays the 
Home screen.
RESET
Hard reset
You can also perform a hard reset (also known as a full reset). A hard reset should 
only be performed if a normal reset does not solve a system problem. After a 
hard reset, the device is restored to its default settings—the way it was when you 
first purchased it and turned it on. Any programs you installed, data you entered, 
and settings you customised on your device will be lost. Only Windows Mobile® 
software and other pre-installed programs will remain.
Warning! Your device will be set back to factory default settings. Make sure that any 
additional installed programs and/or user data have been backed up before you 
perform a hard reset.
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