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Warranty (Continued)
How to Obtain Warranty Service
After following the operating instructions and reviewing the FAQ from our website www.tmaxdigital.
com, please contact Customer Service directly at (800) 890-1288. Our hours of operation are from
8:30am-to 5:30PM (PST) Monday through Friday. You will be instructed on how your claim will be
processed. Have information available including date of purchase, serial number and the problem
with the product. Should a problem be determined to be within the limits of the warranty you
will be provided with an (RMA) authorization number and instruction. Proof of purchase must be
confirmed before any warranty service can be provided. Should a claim not be covered by the
limited warranty, you will be asked whether you wish to have service provided for a fee. We may
charge the customer for any service call made for anything not covered by the limited warranty.
Limitations
Your LCD panel is an innovative device that is manufactured to precise tolerances with active
performing pixels of at least 99.9%. As such, it is NOT a malfunction to view multiple nonperforming
pixels on your screen. All warranties implied by state law are expressly limited to the duration of the
limited warranty set forth above with the exception of warranties implied by state law.
© 2015 TMAX Digital Inc. All rights reserved.
Excel, Hotmail, Internet Explorer, Microsoft, OneNote, Outlook, PowerPoint, OneDrive, Windows,
Xbox, Xbox Live, and Skype are registered trademarks of Microsoft Corporation. Bluetooth is a
registered trademark of Bluetooth SIG, Inc.
This document is provided “as-is.” Information and specification may change without notice.
15


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