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EN
TECHNICAL OWNER MANUAL
WARRANTY
A product that has been modified or
where the serial number or date code has
been altered, defaced or removed.
Except as pre-approved in writing
by Fallbrook, a product utilized for
commercial purposes.
Damage to the product:
- determined by Fallbrook to be caused by
crash, impact, or abuse of the product;
- resulting from use of the product in what
Fallbrook, in its sole discretion, considers
extreme applications such as, but not
limited to, downhill, freeride, “North
Shore” style, and BMX;
- resulting from powering of the product
with electric motors rated over 250 Watts
for N330/N360 and 350 Watts for
N380/N380SE, or any powering of the
product with internal combustion engines;
- resulting from running of the product with
electric motors at continuous torque over
80Nm and peak torque over 90Nm;
- resulting from use of the product with
total weight (rider, cargo and bike) of over
200kg;
- resulting from use of the product outside
the defined cog ratio limits at 1.8 to 1 on
standard bikes and 2.1 to 1 (N330) or 2.0
to 1 (N380/N380SE) on eBikes;
- resulting from use of the product at
voltages of over 50V;
- caused by the use of parts that are not
compatible, suitable and/or authorized by
Fallbrook for use with the product; or
- occurring during shipment of the product.
How to get warranty service?
Claims under this warranty must be made
through the dealer where the vehicle or the
Fallbrook component was purchased, or
through an authorized dealer of NuVinci
Optimized components. Please return the
Fallbrook component to the dealer together
with the original, dated invoice or receipt.
The dealer will contact Fallbrook customer
service to handle your warranty claim.
Dealers requesting a warranty claim should
contact Fallbrook customer service to obtain
a Warranty Return Authorization. The dealer
will then need to return the product to
Fallbrook together with satisfactory proof of
the date of purchase.
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