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Troubleshooting
If you experience any difficulties, please refer to the troubleshooting steps below as well as those in
the EZ Vinyl/Tape Converter manual included with this product.
If you are recording to a computer:
o Make sure that PT01 Touring is powered on and that the needle is on the record.
o Make sure PT01 Touring is selected as your computer's default recording device (see the
instructions below).
o If you are listening through your computer's speakers, make sure those speakers are selected as
your computer's default playback device (see the instructions below). Alternatively, you could
connect PT01 Touring's RCA outputs to a stereo system or powered speakers. Do not connect
them to phono-level inputs; PT01 Touring's RCA outputs are line-level and could damage a
device with phono-level inputs.
(Note: The RCA outputs monitor the signal coming out of the turntable, not the signal coming
from your computer.)
o Disconnect then reconnect the USB cable connecting PT01 Touring to your computer.
I'm not hearing any audio when playing music:
If you are playing music from vinyl:
o Make sure that PT01 Touring is powered on and that the needle is on the record.
o Connect PT01 Touring's RCA outputs to a stereo system or powered speakers. (Do not connect
them to phono-level inputs; PT01 Touring's RCA outputs are line-level and could damage a
device with phono-level inputs.)
If you are playing music from your computer:
o Make sure your software music player's volume is turned up.
o Make sure your computer's volume is turned up.
o Make sure your computer's speakers are selected as your computer's default playback device
(see the instructions below). (PT01 Touring cannot be used as a playback device for your
computer's audio.)
I am hearing a hum through my speaker or laptop when using the turntable:
If you are recording to a laptop:
o Please connect the laptop to a grounded power supply (3 prong).
If you are playing through a speaker:
o Please connect to a grounded (3 prong) power supply.
My record is not playing at the correct speed; its pitch is too high or too low:
o Ensure the 33 / 45 / 78 switch is set to the correct speed for your record.
My record is hitting the edge of the top cover:
o Use a slipmat at all times to raise your records high enough to clear the top cover.
Setting PT01 Touring as the Default Recording Device
Windows XP: Click Start Menu Control Panel (or Settings Control Panel in Classic View)
Sound and Audio Devices. Click the Audio tab and under Sound recording, select USB PnP Audio
Device as the default device.
Windows Vista: Click Start Menu Control Panel (or Settings Control Panel in Classic View)
Hardware and Sound Sound. Click the Recording tab and select USB PnP Audio Device as the
default device.
Windows 7: Click Start Menu Control Panel Sound. Click the Recording tab and select USB
PnP Audio Device as the default device.
Windows 8: From the Start Menu, click the lower-left corner of the screen to bring yourself to the
Desktop. In the bottom-right corner of the Taskbar, locate the Volume Control "Speaker" icon. Right-
click the speaker and select Playback Devices. In the Windows Sound control panel select the
Recording tab. If USB PnP Audio Device does not have a green "check mark" symbol next to it, right-
click it and select "Set as Default Device".
Mac: Click the upper-left "apple" icon then click System Preferences Sound. Click the Input tab.
From the menu, select USB PnP Audio Device as the device.
5


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