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ERROR MESSAGES AND TROUBLESHOOTING
Message Description Possible cause
Failed to connect Correct key entered, But router rejects
request.
MAC ltering enabled on router.
Format error Cannot recognise le format - inde-
pendent of network.
Received .wma, but found that the stream
wasn’t WMA when trying to decode.
Network error Problem past router -incorrect data
being received from network.
Data obtained from server is unreadable.
Network not ready Problem with connection to router. Router switched off.
Network timeout Problem past router - no response
being received from network.
Streaming IR station and suddenly station
becomes unavailable.
No UPnP media
found
No UPnP servers found. Install an UPnP server.
Service not
available (DAB)
No DAB reception. The antenna is not aligned correctly.
Unauthorised Access not granted by UPnP server. Allow access for the radio in UPnP server
settings.
Update failed Software upgrade failed. Try it again.
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