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8. Faults and how to remedy them
If these hints do not solve the problem you
can try to clear the fault as follows:
1. Take the battery out of the parent unit.
2. Unplug the mains adapters from their
power sockets.
3. Wait a few minutes.
4. Replace the battery and plug the mains
adapters back in.
If this has not resolved your problem, please
contact one of our Service Centres (see
"11.2 Service Centres Babyphone" on
page 43).
Fault Cause Remedy
Baby unit or
parent unit does
not work
No power supply Set up the power supply (see
"4.4 Power supply" on page 31)
Battery of parent unit is empty Charge the battery (see "4.4 Power
supply" on page 31)
The unit is not switched on Switch it on (see "4.1Connecting the
parent unit" on page 30 and
"4.2Connecting the baby unit" on page
31)
The baby unit and parent unit
are too far apart, or the signal is
being blocked by solid walls or
other electrical equipment
Reduce the distance or place the parent
unit somewhere else
Loud whistling Feedback due to the parent unit
and baby unit being too close
together
Increase the distance to at least 2 3 m
Reduce the volume and the VOX level
on the parent unit if you are in the
immediate vicinity of the baby unit (see
"6.6Using the VOX function to adjust
the transmission sensitivity" on page 37
and "6.4Adjusting the volume control"
on page 36).
Parent unit is
beeping
Connection to the baby unit has
been lost
Set up the connection (see
"4.3 Connecting baby unit and parent
unit" on page 31)
Problem with the power supply Check the power supply (see
"4.4Power supply" on page 31)
Connection
indicator 16 has
lit up red
The parent unit is out of range Set up the connection (see
"4.3 Connecting baby unit and parent
unit" on page 31)
No sound from
the parent unit
Volume is muted Increase the volume (see "6.5 Mute
setting" on page 36)
VOX function is set too low Increase the transmission sensitivity
(see "6.6Using the VOX function to
adjust the transmission sensitivity" on
page 37)
18


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