Manual Novoferm Novomatic 563S (page 55 of 144) (English, German, Dutch, French, Spanish)

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Term of the Guarantee

N-563 S

Term of the Guarantee

Dear Customer,

During production, the product you have purchased has undergone various checks by the manufacturer to ensure

that it is of impeccable quality and function.

If the product has nevertheless been rendered wholly or partially useless during the warranty period due to defects

of material or manufacture, we commit to, at our discretion, improve or replace the defective goods or to reimburse

an appropriate reduction price.

This guarantee shall not include any defects caused by

• defective installation or connection work

• defective commissioning and operation

• improper stress or defective maintenance

• repair by persons who are not technically qualied

• normal wear or independent changes

• use of third-party parts or removal of the rating plates

• mechanical damage (falls or impacts)

• force majeure and extraordinary environmental conditions (lightning strike, ooding, etc.)

• negligent or deliberate destruction

Please note that the scope of the warranty is restricted to private use of the system.

We dene private use as a maximum of 10 cycles (OPEN/CLOSE) per day.

The warranty claim also shall not apply in case of wear parts and consumables (e.g. light bulbs, batteries, fuses).

Prerequisites for warranty services

The warranty claim shall apply in addition to your claims from the purchasing contract you have concluded with the

vendor. It shall not affect your claims from the purchasing contract.

The warranty claim shall only apply to defects at the contractual product as such. We do not cover any subsequent

costs from installation and removal, review of parts, freight and postage costs, as well as claims for damages and

lost prot.

The corresponding parts must be sent to us free of charge upon request and shall become our property when we

deliver a replacement.

We grant the following warranty if the warranty claim is proven by submission of the purchasing receipt:

• 5 years for mechanical parts of the drive, motor and motor control

• 2 years for the remote control and accessory parts.

The warranty period shall commence on the day of delivery.

Use of the warranty shall not extend the warranty time.

We grant a warranty of 6 months, but at least the original warranty period, for any improvements or exchanged parts.

My remote control is not working changed the battery but I’ve had to go back to manual .
Do I need to reset it and if so how do I do it Submitted on 25-8-2023 at 14:05
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Novoferm Novomatic 563S Manual

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