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Warranty / customer service
For each product we provide a two-year
guarantee from the date of purchase or
delivery to the consumer (with a guarantee
certificate, invoice or sales receipt serving
as proof).
The guarantee covers the costs of
materials, labour and travel.
The guarantee will lapse if the operating
instructions and conditions of use are not
adhered to, if the product is incorrectly
installed, or in the event of damage caused
by external influences, force majeure,
intervention by third parties or the use of
non-genuine components.
Garantiebedingungen /
Kundendienst
Für jedes Produkt gewähren Wir ab Verkauf
bzw. Lieferdatum an den Endverbraucher
eine Garantie von 2 Jahren. (Ausweis durch
Garantieschein, Faktura oder
Verkaufsbeleg).
Die Garantieleistung umfasst die Kosten für
Material, Arbeits- und Reisezeit.
Die Garantieleistung entfällt bei
Nichtbeachtung der Gebrauchsanweisung
und Betriebsvorschriften, unsachgerechter
Installation, sowie bei Beschädigung durch
äussere Einflüsse , höhere Gewalt, Eingriffe
Dritter und Verwendung von Nicht-Original
Teilen.
Conditions de garantie / service
après-vente
Nous octroyons sur chaque produit 2 ans
de garantie à partir de la date de livraison
ou de la mise en service au consommateur
(documenté au moyen d’une facture, d’un
bon de garantie ou d’un justificatif d’achat).
Notre garantie couvre les frais de mains
d’oeuvres et de déplacement, ainsi que les
pièces de rechange.
Les conditions de garantie ne sont pas
valables en cas d’intervention d’un tiers non
autorisé, de l’emploi de pièces de rechange
non originales, d’erreurs de maniement ou
d’installation dues à l’inobservation du
mode d’emploi, et pour des dommages
causés par des influences extérieures ou de
force majeure.
Condizioni di garanzia / servizio
clientela
Per ogni prodotto concediamo una
garanzia di 2 anni a partire dalla data di
consegna o dalla sua messa in funzione.
(Fa stato la data della fattura, del certificato
di garanzia o dello scontrino d’acquisto)
Nella garanzia sono comprese le spese di
manodopera, di viaggio e del materiale.
Dalla copertura sono esclusi il logoramento
ed i danni causati da agenti esterni,
intervento di terzi, utilizzo di ricambi non
originali o dalla inosservanza delle
prescrizioni d’istallazione ed istruzioni per
l’uso.
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