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What to do if...
Problem Possible cause Solution
The appliance does not oper-
ate.
The appliance is switched off. Switch on the appliance.
The mains plug is not con-
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains sock-
et. Contact a qualified electri-
cian.
The appliance is noisy. The appliance is not suppor-
ted properly.
Check if the appliance stands
stable.
Audible or visual alarm is on. The door is left open. Close the door.
A rectangular symbol is
shown instead of numbers on
the Temperature Display.
Temperature sensor prob-
lem.
Contact the nearest Author-
ized Service Centre (the cool-
ing system will continue to
keep food products cold, but
temperature adjustment will
not be possible).
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Contact the nearest Author-
ized Service Centre.
The compressor operates
continually.
Temperature is set incorrect-
ly.
Refer to "Operation" chapter.
Many food products to be
frozen were put in at the
same time.
Wait a few hours and then
check the temperature again.
The room temperature is too
high.
Refer to climate class chart
on the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The FastFreeze function is
switched on.
Refer to "FastFreeze func-
tion".
The Shopping function is
switched on.
Refer to " Shopping func-
tion".
There is too much frost and
ice.
The door is not closed cor-
rectly or the gasket is de-
formed/dirty.
Refer to "Closing the door".
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