Manual Nortel M3902 Basic (page 100 of 114) (English)

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Nortel Knowledge Network

Enterprise Voice Solutions Customer Documentation

Meridian Digital

Telephones

M3901

M3902

M3903

M3904

User Guide

While you are away from your desk: Call Forward

Contents

M3900 Series Meridian Digital Telephone 1

M3901 ................................................................................................. 1

M3902 ................................................................................................. 2

M3903 ................................................................................................. 3

M3904 ................................................................................................. 4

Your Telephone’s Controls 5

Terms you should know 8

Your telephone call features 10

Use handsfree calling (M3902, M3903, and M3904) ............................ 10

Activate/deactivate Group listening controls .......................................... 12

Use the Redial list on the M3903 ........................................................... 14

Use the Redial List on the M3904 .......................................................... 14

Use the Predial feature ......................................................................... 15

Make a call 17

Make a call while on-hook ................................................................... 18

Make a call with the dial pad ............................................................... 18

Auto Dial ............................................................................................ 18

Ring Again .......................................................................................... 19

Redial last number called ..................................................................... 20

Use Speed Call .................................................................................... 21

Make a System Speed Call ................................................................... 22

Use Hot Line ........................................................................................ 22

Make an Intercom call .......................................................................... 23

Answer a call 24

While on an active call 25

Place a call on Hold ............................................................................. 25

Transfer a call ..................................................................................... 25

Use Timed Reminder Recall ................................................................... 26

Use Attendant Recall ............................................................................ 27

Use Call Park ....................................................................................... 28

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Contents

Record a Calling Party Number .............................................................30

Display incoming calls ..........................................................................30

Trace a Malicious call ........................................................................... 31

Incoming calls 32

Activate Automatic Answerback ............................................................32

Activate Call Pickup .............................................................................33

Use Call Waiting .................................................................................34

While you are away from your desk 35

Forward calls .......................................................................................35

Forward internal calls only ....................................................................35

Use Remote Call Forward ..................................................................... 36

Secure your telephone ..........................................................................38

Talk with more than one person 40

Set up a Conference call .......................................................................40

.Join a call ...........................................................................................40

Selectable Conferee Display and Disconnect ..........................................41

Use Group Call ....................................................................................42

Work without interruption 44

Activate Make Set Busy ........................................................................44

Additional Call Features 45

Auto Dial Transfer Feature ....................................................................45

Use the buzz signal ..............................................................................45

Call Page to make an announcement .....................................................46

Centrex/Exchange Switchhook Flash .....................................................46

Charge a call or Forced Charge a call ...................................................47

Enhanced Override Feature ..................................................................49

Forced Camp-on ..................................................................................49

Override Feature .................................................................................50

Privacy Release Feature ........................................................................51

Radio Page Feature ..............................................................................51

Voice Call Feature ................................................................................53

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Contents

Hospitality features 54

Automatic Wake-Up ............................................................................ 54

Message Registration ........................................................................... 56

Maid Identification ............................................................................... 57

Room Status ........................................................................................ 58

Telephone display 59

M3902 display .................................................................................... 59

M3903 display .................................................................................... 59

M3904 display .................................................................................... 60

Options List 61

Select a language ................................................................................ 62

Change a Feature Key label ................................................................. 62

Adjust Screen contrast .......................................................................... 64

Adjust volume ...................................................................................... 64

Choose Ring type ................................................................................. 65

Select Call Log options ......................................................................... 65

Use Live dial pad ................................................................................. 66

Select Preferred name match ................................................................. 66

Set up area code ................................................................................. 67

Enable Call timer ................................................................................. 67

Select Date/time format ........................................................................ 67

Enable Key click .................................................................................. 68

Use Headset port on call ...................................................................... 68

Activate Headset port external alerter .................................................... 69

Use Call indicator light ......................................................................... 69

Set On-hook default path ..................................................................... 70

Display diagnostics .............................................................................. 70

Control Group Listening ....................................................................... 71

Directory display and navigation 72

M3903 Directory display and navigation .............................................. 72

Access your Callers List or Redial List (M3903) ....................................... 72

M3904 Directory display and navigation .............................................. 73

Access your Call Log, Redial List, or Personal Directory (M3904) ............. 73

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Contents

Directory password protection (M3904) .................................................74

Call Log 77

Access and use the Callers List (M3903) ................................................77

Access and use the Callers List (M3904) ................................................78

Redial List 80

Use the Redial List (M3903) ..................................................................80

Use the Redial List (M3904) ..................................................................80

Use the Personal Directory 82

Access the Personal Directory ................................................................82

Add a Personal Directory entry .............................................................82

Add an incoming call ...........................................................................84

Add an outgoing call ........................................................................... 85

Delete or edit a Personal Directory entry ................................................86

Delete your Personal Directory ..............................................................87

Use the Personal Directory to make a call ...............................................87

Use Card View ....................................................................................88

Search for an entry ..............................................................................88

Copy a number from the Redial List .......................................................89

M3901 Feature Operation 90

M3901 Fixed Keys ...............................................................................90

Use a programmed feature or an Auto Dial ........................................... 92

Use Auto Dial ......................................................................................93

Use Speed Call ....................................................................................93

Use Call Transfer .................................................................................94

Use Conference Call feature ..................................................................95

Activate Ring Again .............................................................................96

Make a call .........................................................................................97

Receive a call ......................................................................................97

Feature Activation Indicator ..................................................................97

Message Waiting and Call Status Indicator ............................................97

Accessories for the M3900 Series telephones 98

Accessory Connection Module (ACM) ....................................................98

Contents

Analog Terminal Adapter (ATA) ........................................................... 98

External Alerter and Recorder Interface ................................................. 98

Headsets ............................................................................................. 98

Key-based Expansion Module (KEM) ..................................................... 98

Meridian 1 Flexible Feature Codes (FFCs) 99

Meridian SL-100 Feature Access Codes (FACs) 100

Index 101

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Contents

M3901 Feature Operation

Use a programmed feature or an Auto Dial

Your network administrator may configure up to five features for your telephone.

To access a feature requires that you to press the / Key and a Dial

Pad Number Key

assigned to the feature. After you press the Feature Key, you

have 30 seconds to press a Dial Pad Number Key or the process ends.

Press the / Key and the

££

Key to turn an active feature off.

To activate a feature:

1. Press the

Features

Key.

2. Press the

Dial Pad Number

Key

associated with the feature you want to

use.

To deactivate the active feature:

1. Press the

Features

Key.

££

2. Press the

££

Key.

Note:

The Features Card on the right side

of the M3901 lists each feature and the

Dial Pad Number Key used to activate the

feature.

To program an Auto Dial Key:

1. Without lifting the handset, press the

Features

Key.

2. Press the

Dial Pad Number

Key for the

Auto Dial position you want to

program. The Feature Activation

Indicator flashes.

Dial

the number you want to program

to the Auto Dial position.

Features

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Nortel M3902 Basic Manual

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