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Service, Support and Warranty
Service, Support and Warranty
The advanced digital circuitry within the Model 8500 requires no periodic maintenance or calibration. The
device’s expected service life is 5 years. Nonin does not recommend field repair of Model 8500. The circuit
board in the Model 8500 is a multi-layer board using very narrow traces. Due to the very small trace size,
extreme care must be used when replacing components to prevent permanent, non-repairable damage to the
circuit board. Most components are surface-mounted and require special hot-air jet soldering and desoldering
equipment. After any repairs are made, Model 8500 must be tested to ensure correct operation.
For additional technical information, contact Nonin’s Technical Service department at:
Nonin Medical, Inc.
13700 1st Avenue North
Plymouth, Minnesota 55441, USA
(800) 356-8874 (USA and Canada)
+1 (763) 553-9968
Fax: +1 (763) 553-7807
E-mail: technicalservice@nonin.com
Nonin Medical B.V.
Prins Hendriklaan 26
1075 BD Amsterdam, Netherlands
+31 (0)13 - 79 99 040 (Europe)
Fax: +31 (0)13 - 79 99 042
E-mail: technicalserviceintl@nonin.com
nonin.com
All non-warranty work shall be done according to Nonin standard rates and charges in effect at the time of
delivery to Nonin. All repairs include a complete retest of the Model 8500 using factory test fixtures.
CAUTION: This device is a precision electronic instrument and must be repaired by trained
Nonin personnel only. Field repair of the device is not possible. Do not attempt to open the
case or repair the electronics. Opening the case may damage the device and void the
warranty.
CAUTION: Any sign or evidence of opening the system, field service by non-Nonin personnel,
tampering, or any kind of misuse or abuse of the system, shall void the warranty in its entirety.
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