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Troubleshooting
Note: If these solutions do not correct the problem with your device, please contact Nonin Technical
Service at (800) 356-8874 (USA and Canada), +1 (763) 553-9968, or +31 (0)13 - 79 99 040 (Europe).
Pulse Quality LED does not
blink green.
Inadequate pulse signal
or
the sensor is not correctly positioned.
Reposition the sensor.
The sensor is restricting blood
circulation at the sensor site.
Remove the restriction to increase
blood circulation at the sensor site
or
relocate the sensor.
Excessive ambient light. Reduce ambient light.
Excessive patient motion. Reduce patient motion.
The patient is wearing nail polish or
artificial nails.
Remove nail polish or artificial nails.
Performance degradation from:
arterial catheter
blood pressure cuff
infusion line
Reduce or eliminate the source.
The Pulse Quality display is
blinking red and the SpO
2
and/
or Pulse Rate displays are
dashes.
Inadequate signal at sensor site. Assess the patient. Reposition
sensor or
select an alternate sensor
site.
Inadequate pulse signal due to
excessive motion.
Reduce patient motion. Reposition
or
relocate the sensor.
Sensor failure. Replace the sensor.
Problem Possible Cause Possible Solution
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