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Tip: If your old phone is a Lumia, or if you have previously backed up your contacts to
your Microsoft account, to import your contacts from the service, just sign in to your
account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored
in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported by your new phone, the contact
info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.microsoft.com.
Transfer content using your Microsoft account
If your old phone is a Lumia, the easiest way to transfer your contacts, calendar, and text
messages to your new Lumia phone is your Microsoft account.
Make sure that you have set up a Microsoft account on your old and on your new Lumia
phones. If you don't have a Microsoft account set up on your new Lumia phone yet, swipe
down from the top of the screen, tap All settings > Accounts > Your email and
accounts > Sign in with a Microsoft account instead, and create a Microsoft account
following the instructions shown on the screen.
1. On your old phone, make sure you back up all the content you want to move to your new
phone.
To learn more about how to back up your phone, go to support.microsoft.com, and browse
to the instructions for Windows phones.
2. On your new Lumia phone, sign in to your Microsoft account.
The backed up content is automatically transferred to your new Lumia phone.
Tip: You can also transfer photos, videos, or other files from your old phone to your new
Lumia. On your old phone, add the files you want to OneDrive.
Transfer content using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from
your old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive
app from:
Google Play for an Android phone
App Store for an iPhone
© 2015 Microsoft Mobile. All rights reserved.
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