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You may need to install some apps on your phone or computer for the transfer. Depending
on what you need to install and how much content you are transferring, the transfer may take
a while.
Some file formats may not be transferred. Some third-party converter apps may be available
to convert the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to
easily copy your contacts, text messages, and pictures from your old phone. The app does not
work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up
your contacts to your Microsoft account, to import your contacts from the service, just
sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored
in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported by your new phone, the contact
info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
© 2015 Microsoft Mobile. All rights reserved.
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