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Make sure you put the files in the right folders on your phone, or you may not be able to see
them.
You can’t copy text messages or contacts to your computer, but you can sync them with your
Microsoft account.
Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also
use the Windows Phone app. Windows 8 and later operating systems install the app
automatically when you connect your phone to your computer. With Windows 7, you
can download it from www.windowsphone.com.
For info on which app works with which computer, see the following table:
Windows
Phone
app
Windows
Phone
app for
desktop
Windows
Phone
app for
Mac
Lumia
Photo
Transfer
for Mac
app
(photos
and
videos
only)
Windows
Explorer
Windows 8
and later
x x x
Windows 8
RT
x x
Windows 7 x x
Windows
Vista/XP
x
Mac x x
Tip: The easiest way to access files on your phone is the Files app. You can download it
from www.windowsphone.com.
© 2015 Microsoft Mobile. All rights reserved.
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