567678
107
Zoom out
Zoom in
Previous page
1/114
Next page
Troubleshooting and support
When you want to learn more about your phone, or if you're unsure how your phone should work,
there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone with additional
instructions. On the start screen, swipe left, and tap
Nokia Care.
You can also go to www.nokia.com/support, where you can find:
Troubleshooting info
Discussions
News on apps and downloads
Software update info
Further details about features and technologies, and the compatibility of devices and
accessories
Troubleshooting and discussions may not be available in all languages.
For support videos, go to www.youtube.com/NokiaSupportVideos.
For questions regarding your plans, billing, or network, please contact your operator. For questions
regarding your Nokia product and warranty, please visit the support pages for your country at
www.nokia.com/support.
AT&T provides detailed support info, including device specifications, troubleshooting, and user
forums, at www.att.com/DeviceSupport.
If your phone freezes
Try the following:
Press and hold the power key for about 10 seconds. The phone restarts.
Update your phone software.
Reset your phone. This restores the factory settings, and erases all your personal content,
including apps you've purchased and downloaded. On the start screen, swipe down from the top
of the screen, and tap ALL SETTINGS > about > reset your phone.
If your issue remains unsolved, contact your network service provider or Microsoft Mobile for repair
options. Before sending your phone for repair, always back up your data, as all personal data in your
phone may be deleted.
© 2014 Microsoft Mobile. All rights reserved.
107
107


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Nokia Lumia 635 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Nokia Lumia 635 in the language / languages: English as an attachment in your email.

The manual is 1,53 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Nokia Lumia 635

Nokia Lumia 635 User Manual - English - 133 pages

Nokia Lumia 635 User Manual - German - 151 pages

Nokia Lumia 635 User Manual - Dutch - 141 pages

Nokia Lumia 635 User Manual - French - 144 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info