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User Guide
Lumia with Windows Phone 8.1
Update 2
Issue 1.0 EN
About this user guide
This guide is the user guide for your software release.
Important: For important info on the safe use of the phone, read the Product and safety
information section in the in-box or online user guide. To find out how to get started
with your new phone, read the in-box user guide.
For the online user guidance, videos, even more info, and troubleshooting help, go to
www.microsoft.com/mobile/support/.
You can also check out the support videos at www.youtube.com/lumiasupport.
Moreover, there's a user guide in your phone – it's always with you, available when needed.
To find answers to your questions and to get helpful tips, tap Lumia Help+Tips. If you’re
new to Lumia, check out the section for new users.
For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/
mobile/privacypolicy.
© 2015 Microsoft Mobile. All rights reserved.
2
Contents
For your safety 5
Get started 6
Lock the keys and screen 6
Charge your phone 7
Your first Lumia? 10
Set up your phone 10
Explore your tiles, apps, and settings 11
Navigate inside an app 13
Use the touch screen 14
Back, start, and search keys 17
Transfer content to your Lumia phone 17
Basics 21
What’s new in this release? 21
Get to know your phone 21
Accounts 27
Personalise your phone 31
Cortana 37
Accessibility 38
Take a screenshot 39
Extend battery life 40
Save on data roaming costs 42
Write text 43
Scan codes or text 48
Clock and calendar 49
Dual SIM 52
Browse your SIM apps 54
Store 54
People & messaging 58
Calls 58
Contacts 63
Social networks 68
Messages 69
Mail 73
Camera 78
Get to know Lumia Camera 78
Open your camera quickly 78
Change the default camera 78
Camera basics 79
Advanced photography 82
Photos and videos 84
Maps & navigation 90
Switch location services on 90
Find a location 90
Get directions to a place 90
Download maps to your phone 91
Positioning methods 91
Internet 93
Define internet connections 93
Connect your computer to the web 93
Use your data plan efficiently 94
Web browser 94
Search the web 97
Close internet connections 97
Entertainment 98
Watch and listen 98
FM radio 102
Sync music and videos between your
phone and computer 103
User Guide
Lumia with Windows Phone 8.1 Update 2
© 2015 Microsoft Mobile. All rights reserved.
3
Games 104
Lifestyle apps and services 106
Office 109
Microsoft Office Mobile 109
Write a note 112
Continue with a document on
another device 112
Use the calculator 112
Use your work phone 113
Tips for business users 113
Phone management &
connectivity 115
Update your phone software 115
Use a high speed connection 116
Use a secure VPN connection 116
WiFi 117
NFC 118
Bluetooth 120
Memory and storage 122
Copy content between your phone
and computer 125
Security 126
Wallet 130
Access codes 130
Troubleshooting and support 132
© 2015 Microsoft Mobile. All rights reserved.
4
For your safety
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause
interference or danger, for example, in aircraft, in hospitals or near medical equipment,
fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for
use with this device. Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a
hard surface or receives a substantial impact. If the glass breaks, do not touch the glass
parts of the device or attempt to remove the broken glass from the device. Stop using the
device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the loudspeaker
is in use.
© 2015 Microsoft Mobile. All rights reserved.
5
Get started
Get to grips with the basics, and have your phone up and running in no time.
Lock the keys and screen
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you
can set your keys and screen to lock automatically.
Press the power key.
Unlock the keys and screen
Press the power key, and drag the lock screen up.
© 2015 Microsoft Mobile. All rights reserved.
6
Tip: Instead of pressing the power key, you can also double-tap the screen if double-
tap is switched on. To switch on double-tap, on the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > touch, and switch Wake up to On . Double-
tap to wake up is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock
screen > Screen times out after, and select the length of time after which the keys and screen
are locked automatically.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before
you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
© 2015 Microsoft Mobile. All rights reserved.
7
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone
while it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging
indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred
while charging the device. The efficiency of USB charging power varies significantly, and
it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is
full, first disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out.
When the talk and standby times are noticeably shorter than normal, replace the battery.
When the talk and standby times are noticeably shorter than normal, to replace the battery,
take the device to the nearest authorised service facility.
Charge your phone wirelessly
No need for hassle with cables, just pop your device on a wireless charger, and it immediately
starts charging.
Wireless charging is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
© 2015 Microsoft Mobile. All rights reserved.
8
You may need a wireless charging cover for wireless charging to work. The cover may be
included in the sales box, or it may be sold separately. Only use original Lumia wireless
charging covers designed for your phone.
Wireless chargers are sold separately.
The charging areas on the phone and the charger need to touch, so make sure you align the
phone and charger properly. Not all phone models fit in all chargers.
Use only wireless chargers compatible with your device.
1. Make sure the wireless charger is switched on.
2. If your phone needs a wireless charging cover, make sure it’s properly attached to your
phone.
3. Place your phone on the wireless charger so that the charging areas touch.
4. When the battery is full, remove your phone from the charger.
Warning: Make sure there’s nothing between the charger and the device. Do not attach
any objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger and wireless charging
cover.
© 2015 Microsoft Mobile. All rights reserved.
9
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