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Support
When you want to learn more about how to use your product
or you are unsure how your device should function, go to
www.nokia.com/support, or using a mobile device,
nokia.mobi/support. You can also select Menu > Help >
Help in your device.
If this does not resolve your issue, do one of the following:
Switch off the device, and remove the battery. After about
a minute, replace the battery, and switch on the device.
Restore the original factory settings.
Update your device software.
If your issue remains unsolved, contact Nokia for repair
options. Go to www.nokia.com/repair. Before sending your
device for repair, always back up the data in your device.
Remote configuration
Select Menu > Tools > Device mgr..
With Device manager, you can manage settings, data, and
software on your device remotely.
You can connect to a server, and receive configuration
settings for your device. You may receive server profiles and
different configuration settings from your service providers
or company information management department.
Configuration settings may include connection and other
settings used by different applications in your device. The
available options may vary.
The remote configuration connection is usually started by the
server when the device settings need to be updated.
To create a new server profile, select Options > New server
profile.
You may receive these settings from your service provider in
a configuration message. If not, define the following:
Server name — Enter a name for the configuration
server.
Server ID — Enter the unique ID to identify the
configuration server.
Server password — Enter a password to identify your
device to the server.
Session mode — Select the preferred connection type.
Access point — Select the access point to use for the
connection, or create a new access point. You can also
choose to be asked for the access point every time you
start a connection. This setting is available only if you have
selected Internet as the bearer type.
Host address — Enter the web address of the
configuration server.
Port — Enter the port number of the server.
User name — Enter your user ID for the configuration
server.
© 2010 Nokia. All rights reserved. 9
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