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Troubleshooting
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1999 Nokia Mobile Phones. All Rights Reserved.
11. Infrared problems
The communicator may be connected to a PC, laptop, printer, digital camera,
wireless phone or another communicator via the infrared link.
If you are using the PC Suite for Nokia 9110 Communicator program on your
PC, or if you want to receive data from another communicator or a digital
camera, you will have to start the Infrared activation application on your
communicator before the connection is made. See ”Infrared activation” on
page 131.
If you are using the Nokia Communicator Server program on the PC, the
infrared connection is established automatically when you use one of the PC
connectivity applications of the communicator.
The PC to which you want to establish the connection must have an IrDA
compatible infrared port; installed and activated IrDA drivers; and Microsoft
Windows 95. For more information on IrDA drivers and their use in Windows
95, contact Microsoft.
For further information, see the Documentation section on the CD-ROM in the
sales package of the communicator.
12. Printing problems
If you are using the infrared connection, the infrared port of the printer must
be compatible to the IrDA standard. See ”Document features” on page 34.
If you fail to establish an infrared connection, transfer the file to a PC and use
the PC to print the document. Alternatively, you can fax the document to the
nearest fax machine. See ”To send faxes” on page 71.
Check that your printing settings are correct, see ”System settings” on page 125.
You may be using an incorrect printer driver, see ”Document features” on page 34.
13. PC connectivity problems
Make sure that the correct PC connectivity program is installed and running
on your PC. See chapter 4 "Computer connectivity" on page 39.
Check the cable or infrared connection used. If you use an infrared
connection, the IR ports must be facing each other.
Check that you are using the correct COM port.
14. Fax modem problems
When you use the communicator as a fax modem, make sure that the
communicator and the PC use the same baud rate. If you use the infrared
connection, the baud rate is set automatically. If you use the cable
connection, set the baud rate in the Fax modem settings. For the PC, the baud
rate is set in the connectivity software of the PC.
If you use the cable connection, fully compatible operation with all PC fax and
terminal software cannot be guaranteed. Consult your dealer. If you have
problems with your PC fax software, use the infrared connection.
169


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