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Helpful hints
If you have queries with your phone, or you are unsure how your phone should
function, refer to the user guide. If this does not help, try the following:
Reset the phone: switch off the phone, and remove the battery. After a few
seconds, insert the battery, and switch on the phone.
Restore the factory settings.
See "Restore factory settings," p. 52.
Update your phone software with the Nokia Software Updater application, if
available.
See "Software updates," p. 11.
Visit a Nokia website, or contact Nokia Care.
See "Nokia support," p. 12.
If a query remains unresolved, contact your local Nokia Care point for repair options.
Before sending your phone for repair, always back up or make a record of data in
your phone.
Software updates
Nokia may produce software updates that may offer new features, enhanced
functions, or improved performance. You may be able to request these updates
through the Nokia Software Updater PC application. To update the device software,
you need the Nokia Software Updater application and a compatible PC with
Microsoft Windows 2000, XP or Vista operating system, broadband internet access,
and a compatible data cable to connect your device to the PC.
To get more information and to download the Nokia Software Updater application,
visit www.nokia.com/softwareupdate or your local Nokia website.
If software updates over the air are supported by your network, you may also be
able to request updates through the phone.
See "Software updates over the
air," p. 50.
Important: Use only services that you trust and that offer adequate security
and protection against harmful software.
© 2008 Nokia. All rights reserved. 11
11


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