7. Trouble-shooting
26
Fault
No hot water
or steam
comes out
of the jet /
‘spumatore’
Too little
milk froth
or froth too
liquid
Coffee only
comes out
in drips
Coffee
without
‘crema’
Grinder
makes loud
noise
Stand-By-
steam warm-
up buttons
flash simul-
taneously
➔ Reason
➔ Jet (fig. 1/Q) blocked
➔ ‘Spumatore’ blocked /
stuck
➔ Unsuitable milk
➔ ‘Spumatore’ is blocked /
stuck
➔ Grinder setting too fine
➔ Pre-ground coffee too fine
➔ Unsuitable coffee type
➔ Beans not freshly roasted
➔ Grinder settings not
adjusted to coffee beans
used
➔ Other substances in
grinder, e.g. little stones
➔ Brewing unit incorrectly
positioned or locked
➔ What to do
➔ Clean the jet thoroughly
➔ Take ‘spumatore’ (fig. 1/Q)
apart and clean thoroughly
(fig. 10)
➔ Use cold milk
➔ Take ‘spumatore’ (fig. 1/Q)
apart and clean thoroughly
(fig. 10)
➔ Select a coarser grinder
setting
➔ Use coarser pre-ground
coffee
➔ Change coffee type
➔ Use fresh beans
➔ Optimise grinder settings
➔ Call service hotline,
meanwhile pre-ground
coffee can be used
➔ Check brewing unit
positioning and lock
If you are unable to correct a fault yourself, call the service hotline – please
consult the notes in the accompanying guarantee and customer service
information booklet.
