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610 Before Contacting Customer Support
Troubleshooting
You may be able to resolve any issues with the camera by
following the steps below. Check this list before consulting your
retailer or Nikon-authorized service representative.
Before Contacting Customer Support
STEP 1
Check the list of common problems.
Common problems and solutions are listed in the following
sections:
“Problems and Solutions” (0612)
“Alerts and Error Messages” (0621)
STEP 2
Turn the camera off and remove the battery, then wait
about a minute, re-insert the battery and turn the camera
on.
DThe camera may continue to write data to the memory
card after shooting. Wait at least a minute before
removing the battery.
STEP 3
Search Nikon websites.
For support information and answers to frequently asked
questions, visit the website for your country or region
(0xlii).
To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/
STEP 4Consult a Nikon-authorized service representative.
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