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131Technical Notes / Troubleshooting
Problem Solution
Final photo is larger than area shown
in viewfi nder.
Viewfi nder horizontal and vertical frame coverage is
approximately 95 %.
Randomly-spaced bright pixels
(“noise”) appears in photographs.
Lower ISO sensitivity or use high ISO noise reduction.
• Shutter speed is slower than 8 s: use long exposure
noise reduction.
43, 83
83
Reddish areas appear in photos.
Reddish areas may appear in long time-exposures.
Turn long exposure noise reduction On when shoot-
ing at shutter speeds of “bulb or “--”.
83
Photos are blotched or smeared.
• Clean lens.
Clean low-pass fi lter.
124
125
Colors are unnatural.
• Select mode P, S, A, or M and adjust white balance to
match light source.
• Select mode P, S, A, or M and adjust Optimize image
settings.
45, 58
45, 79
Flashing areas appear in images.
Press multi selector up or down or rotate sub-com-
mand dial to choose photo information displayed.
62, 63Shooting data appear on images.
A graph appears during playback.
RAW image is not played back. Photo was taken at image quality of NEF + JPEG. 34
Some photos are not displayed
during playback.
Message displayed stating that no
images are available for playback.
Select All for Playback folder. Note that Current will
automatically be selected when next photo is taken.
75
Tall” (portrait) orientation photos
are displayed in “wide (landscape)
orientation.
• Select On for Rotate tall.
Photo was taken with Off selected for Auto image
rotation.
Camera orientation was changed while shutter-re-
lease button was pressed in continuous shooting
mode.
• Camera was pointed up or down when photo was
taken.
75
108
108
108
Can not retouch photo.
Some retouch options can not be applied to copies.
Photo created or modifi ed with other device.
109
110
Can not delete photo. Photo is protected: remove protection. 65
Can not change print order. Memory card is full or locked. 15, 19
Can not select photo for printing.
Photo is in RAW (NEF) format. Transfer to computer and
print using ViewNX (supplied) or Capture NX (available
separately).
67, 123
Can not print pictures via direct USB
connection.
Set USB to MTP/PTP. 67, 104
Photo is not displayed on TV. Choose correct video mode. 103
Can not copy photos to computer. Choose correct USB option. 67, 104
Can not use Camera Control Pro 2 or
Camera Control Pro.
• Set USB to MTP/PTP.
Camera Control Pro: update software to latest version.
67, 104
123
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