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If there is a problem
Troubleshooting
Paired smart devices are not connected through Bluetooth
aut
omatically.
Set the following in the [N
etwork menu (page 223)] in the camera.
[Airplane mode]: [O]
[Choose connection]: [Smart device]
[Bluetooth]
[C
onnection]: [Enable]
If the camera is paired with multiple smart devices, select the smart device you
want to connect in the [Network menu (page 223)]
[Bluet
ooth]
[P
aired
devices] in the camera.
After performing the setup menu
[Reset all] or [N
etwork menu (page 223)]
[Rest
ore default settings] in the camera, unpair in SnapBridge and then pair
again.
If multiple cameras are registered in the SnapBridge app, switch to the camera you
want to connect using the SnapBridge app.
Cannot upload images to a smart device that is connected with
the SnapBridge app.
You can upload automatically through the auto link feature only when connected
thr
ough Bluetooth. To upload automatically, set the following.
In the camera, [Network menu (page 223)]
[S
end while shooting]
[S
till
images]: [Yes]
SnapBridge app
tab [A
uto link]
[A
uto download]: Enable
If the [Network menu (page 223)]
[Bluet
ooth]
[S
end while o]
[O
]
is selected in the camera, change the setting to [On] or turn on the camera.
When there is a large number of images to upload during Bluetooth
communication, communication may be disconnected while uploading. Image
upload resumes after a while if the camera’s [Network menu (page 223)]
[Bluetooth] [Send while o] is set to [On]. To resume quickly, turn the camera
o and then on again.
Insert a memory card into the camera.
You may not be able to upload images or uploading may be canceled while the
camera is being operated.
Cannot download the original les of still images on the smart
device that is connected with the SnapBridge app.
For [S
end while shooting] and [Mark for upload] in the camera, still images are
uploaded at an image size of up to 2 megapixels. To upload original les, use
[Download pictures] in the SnapBridge app.
277


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