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If there is a problem
Troubleshooting
Saving images takes time.
It may take more time to save images in the following situations:
When the noise reduction function is in operation
When capturing images in the following scene modes:
- [Noise reduction burst] in [Landscape] or [Close-up]
- [Hand-held] in [Night landscape]
- [HDR] is set to [On] in [Backlighting]
- [Easy panorama]
When using the Bulb setting or Time setting to capture images with a long time-
exposure
When the shooting menu
[C
ontinuous] is set to [Continuous H], [Pre-
shooting cache], [Continuous H: 120 fps], or [Continuous H: 60 fps]
When using [Smile timer] while shooting
When using Active D-Lighting while shooting
When using multiple exposure while shooting
When [Image quality] is set to [RAW], [RAW + Fine], or [RAW + Normal]
When capturing still images while recording a movie with [Movie options] set to
[2160/30p] or [2160/25p]
A ring-shaped belt or rainbow-colored stripe appears on the
screen or images.
When shooting with backlighting or when a very strong light source (such as
sunlight) is in the frame
, a ring-shaped belt or rainbow-colored stripe (ghosting) may
occur. Change the position of the light source, or frame the picture so that the light
source does not enter the frame, and try again.
Menu items cannot be selected (displayed in gray).
Set features do not work.
Some menus are not available while a wireless connection is established. Stop the
wir
eless connection.
Some functions cannot be used with other menu settings.
Functions that cannot be used simultaneously when shooting (page 127)
Playback, editing
F
ile cannot be played back.
This camera may not be able to play back images saved with another make or
model of dig
ital camera.
274


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