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If there is a problem
Troubleshooting
ashes on the scr
een.
The camera clock has not been set. Set the date and time in the setup menu
[T
ime zone and date (page 227)].
If the camera clock has not been set, images and movies saved before the clock is
set are dated “00/00/0000 00:00” and “01/01/2020 00:00” respectively.
Date and time of recording are not correct.
Set the date and time in the setup menu [T
ime zone and date (page 227)]. The
camera clock is not as accurate as ordinary watches or clocks. Periodically compare
the time of the camera clock with that of a more accurate timepiece and reset as
required.
No information displayed on the screen.
Shooting and photo information may be hidden. Press the button until
inf
ormation is displayed.
Switching the information displayed on the screen ( button) (page 32)
[Dat
e stamp] not available.
The camera clock has not been set. Set the date and time in the setup menu
[T
ime zone and date (page 227)].
Date not stamped on images even when [Date stamp] is
enabled.
The current shooting mode does not support [Dat
e stamp].
Notes about [Date stamp] (page 233)
A function that restricts the [Date stamp] function is enabled.
Functions that cannot be used simultaneously when shooting (page 127)
The date cannot be stamped on movies.
Screen for setting time zone and date is displayed when the
camera is turned on.
The camera settings reset.
The clock battery is exhausted; all settings were restored to their default values.
C
ongure the camera settings again.
The internal clock battery is used to power the camera clock and to retain certain
settings. Charging time of the clock battery takes about 10 hours when you insert the
battery into the camera or connect the AC adapter (available separately) to the
camera, and the clock battery operates for several days even after the camera battery
is removed.
269


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