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Technical Notes
Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
Display, Settings and Power Supply
Problem Cause/Solution
A
Monitor and
electronic
viewfinder are
blank.
Camera is off.
Battery is exhausted.
Standby mode for saving power: Press the power switch,
shutter-release button or the c button, or rotate the
mode dial to cancel standby mode.
Monitor and electronic viewfinder cannot be used
simultaneously. Press the x button to alternate between
displays.
Camera and computer are connected via USB cable.
Camera and TV are connected via audio/video cable.
Time lapse movie recording in progress.
19
24
19, 31
14
93
92
84, 119
Monitor is hard to
read.
Ambient lighting too bright: use electronic viewfinder or
move to darker location.
Adjust monitor brightness.
Monitor is dirty. Clean monitor.
14
141
160
The electronic
viewfinder is hard
to read.
Adjust diopter adjustment control. 14
Display does not
switch to monitor
(or electronic
viewfinder) when
the x button is
pressed.
You cannot switch the display in the following situations:
- While recording or playing back movies
- While recording or playing back voice memos or voice
recordings
- While connected to a printer
- While displaying image deletion screens
You cannot switch the display while displaying some error
messages.
81, 86
80, 87, 89
97
30, 31
162
Camera turns off
without warning.
Battery is exhausted.
Camera has turned off automatically to save power.
Battery is cold.
24
19
159
Date and time of
recording are not
correct.
Pictures recorded before clock was set, and “Date not set”
indicator blinks during shooting, will have time stamp of
“00/00/0000 00:00”; movies and voice recordings will be
dated “01/01/09 00:00.” Set the correct date and time
using Date in the setup menu.
Check camera clock regularly against more accurate
timepieces and reset as required.
20, 138
138
No indicators
displayed in
monitor.
Shooting data and photo information may be hidden. Press
the s button until shooting data or photo information is
displayed.
15
178


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