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Troubleshooting
Technical Notes and Index
Digital zoom is not
available.
•Off is selected for Digital zoom in the setup menu.
The digital zoom cannot be used in the following
situations.
- When Smile timer is set
- When the scene mode is Scene auto selector,
Portrait, Night portrait, Easy panorama in
Panorama or Pet portrait
- When Multi-shot 16 is set for Continuous in the
shooting menu
- When Subject tracking or Face priority tracking is
selected for AF area mode
152
36
42, 46, 49, 55, 56
79
84
Image mode not
available.
Another function that is set now is restricting Image mode.90
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings
in the setup menu.
When Continuous or Exposure bracketing is set in the
shooting menu.
•Sports, Museum or Pet portrait is selected in scene
mode.
When the camera is recording a movie.
Do not block the speaker.
153
79, 82
48, 54, 56
118
5
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when
Auto is set, AF-assist illuminator may not light depending on
the focus area position or scene mode.
152
Pictures appear
smeared.
Lens is dirty. Clean lens. 162
Colors are
unnatural.
White balance or hue does not match light source. 69, 76
Randomly spaced
bright pixels
(“noise”) appear in
image.
As the subject is dark, shutter speed is too slow or ISO
sensitivity is too high.
Use flash.
Specify a lower ISO sensitivity setting.
32
81
Pictures are too
dark
(underexposed).
Flash is set to W (Off ).
Flash window is blocked.
Subject is beyond flash range.
Adjust exposure compensation.
Raise the ISO sensitivity.
Subject is backlit. Raise the flash, and set the scene mode to
o
(Backlighting) or set the flash mode to
X
(fill flash).
32
26
32
39
81
32, 45
Pictures are too
bright
(overexposed).
Adjust exposure compensation. 39
Problem Cause/Solution
A
190


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