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Technical Notes and Index
Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
Display, Settings and Power Supply
Problem Cause/Solution
A
The battery
inserted in the
camera cannot
be charged.
Confirm all connections.
Close the battery-chamber/memory card slot cover.
16
14
The battery
cannot be
charged by
connecting the
camera to a
computer.
•Off is selected for Charge by computer in the setup
menu.
When charging by connecting the camera to a computer,
battery charging stops when the camera is turned off.
When charging by connecting the camera to a computer,
battery charging stops when the computer is suspended
(sleeping), and the camera may turn off.
Depending upon computer specifications, settings, and
status, charging the battery inserted in the camera may
not be possible via computer connection.
156
134
134
Camera cannot
be turned on.
Battery is exhausted.
The camera cannot be turned on while connected to an
electrical outlet via the Charging AC Adapter.
Camera cannot be turned on if the battery-chamber/
memory card slot cover is open.
24
16
14
Camera turns off
without warning.
Battery is exhausted.
Camera has turned off automatically to save power.
The camera turns off if the Charging AC Adapter is
connected while the camera is on.
The camera turns off if the USB cable connecting it to a
computer or printer is disconnected. Reconnect the USB
cable.
Inside of the camera has become hot. Leave the camera
off until the inside of the camera has cooled, and then try
turning it on again.
The camera and battery may not perform properly if they
are cold.
24
153
16
130, 132,
136
163
Monitor is blank.
Camera is off.
Battery is exhausted.
Standby mode for saving power: Press the power switch,
shutter-release button or the c button, or rotate the
mode dial.
When flash lamp blinks, wait until flash has charged.
Camera and computer are connected via USB cable.
Camera and TV are connected via A/V cable or HDMI
cable.
19
24
19, 30
34
129
127
187


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