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Technical Notes
Troubleshooting
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound settings in the
setup menu. No sound is produced with some shooting
modes and settings, even when On is selected.
78,
113,
175
AF-assist
illuminator does
not light.
Off is selected for the AF assist option in the setup menu. AF-
assist illuminator may not light depending on the position of
the focus area or the current scene mode, even when Auto is
selected.
113,
172
Images appear
smeared.
The lens is dirty. Clean the lens. 195
Colors are
unnatural.
White balance or hue is not adjusted properly. 37, 129
Randomly
spaced bright
pixels (“noise”)
appear in
image.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
Using the flash
Specifying a lower ISO sensitivity setting
25, 55
137
Bright spots
appear in
image.
When shooting at a slow shutter speed in multiple exposure
mode, noise (bright spots) may appear in saved images.
Images are too
dark
(underexposed).
The flash window is blocked.
The subject is beyond the range of the flash.
Adjust exposure compensation.
Increase ISO sensitivity.
The subject is backlit. Use the flash or the Backlighting
scene mode.
22
220
69
137
25, 37
Images are too
bright
(overexposed).
Adjust exposure compensation. 69
Skin tones are
not softened.
Under some shooting conditions, facial skin tones may not
be softened.
For images containing four or more faces, try using Skin
softening in the playback menu.
65
85, 113
Problem Cause/Solution
A
217


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  • multiple exposure selection is gray. wish to enable multiple exposure on p1000 Submitted on 19-8-2021 at 01:41

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