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Troubleshooting
Technical Notes
Flash does not fire Flash is off.
Some scene modes that cannot turn on
flash are selected.
Anti-shake mode is applied.
T modes are selected.
[Continuous] or [Multi-shot 16] is selected
for [Continuous], or [On] is selected for
[BSS].
24
31-35
38
49
81,
82, 84
Optical zoom cannot be used Optical zoom cannot be used while recording
movies.
49
Digital zoom cannot be used Digital zoom is not available when [Multi-
shot 16] is selected for [Continuous].
81
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continuous]
81
No sound when shutter is
released
[Off] is selected for [Sound settings] >
[Shutter sound] in setup menu.
F or T mode is selected.
P or N is selected.
[Continuous] or [Multi-shot 16] is selected
for [Continuous], or [On] is selected for
[BSS].
101
38, 49
31, 34
81,
82, 84
AF-assist illuminator does not
light
[Off] is selected for [AF assist] in setup
menu.
AF-assist illuminator turns off automatically
in some scene modes.
100
31-35
Pictures appear smeared Lens is dirty. Clean lens. 110
Colors are unnatural White balance does not match light source. 79
Randomly-spaced bright pix-
els (“noise”) appear in image
Shutter speed too slow. Noise can be
reduced by:
Using flash
Choosing scene mode with noise reduc-
tion
24
31-35
Pictures are too dark
(underexposed)
Flash is off.
Flash window is blocked.
Subject is beyond flash range.
Adjust exposure compensation.
Subject is backlit. Select L ([Back light]
scene mode) or use fill flash.
24
18
24
28
24, 35
Problem Cause/Solution c
131


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