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Technical Notes
Troubleshooting
Shooting Issues
Screen for
setting time
zone and date is
displayed when
the camera is
turned on.
The clock battery is exhausted; all settings were restored to
their default values. Configure the camera settings again.
The internal clock battery is used to power the camera clock
and to retain certain settings. Charging time of the clock
battery takes about 10 hours when you insert the battery
into the camera or connect the AC adapter (available
separately) to the camera, and the clock battery operates for
several days even after the camera battery is removed.
The camera
settings reset.
Reset file
numbering
cannot be done.
Although a new folder is created on the memory card by
resetting file numbering, etc., if the sequential number of a
folder name (which is not displayed on the camera) reaches
the upper limit (“999”), reset is not possible. Change the
memory card, or format the memory card.
15,
165,
170
The camera
makes sound.
When Autofocus mode is set to Full-time AF or while in
some shooting modes, the camera may produce an audible
focusing sound.
33,
139,
148
Problem Cause/Solution
A
Cannot switch
to shooting
mode.
Disconnect the HDMI cable or USB cable. 101
Cannot take
pictures or
record movies.
When the camera is in playback mode, press the c button,
shutter-release button or b (e) button.
When menus are displayed, press the d button.
When the scene mode is Night portrait or Backlighting
with HDR set to Off, raise the flash.
The flash is charging while q is flashing.
Movies cannot be recorded when the camera is connected
to the Charging AC Adapter.
The battery is exhausted.
Insert a memory card with sufficient free space.
2, 29
112
27, 36,
39
56
17
16, 179
15
Problem Cause/Solution
A
204


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