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Technical Notes
Troubleshooting
The camera
cannot focus.
The subject is too close. Try shooting using scene auto
selector mode, Close-up scene mode, or macro mode.
The subject is hard to focus on.
Set AF assist in the setup menu to Auto.
Turn the camera off and then on again.
28, 32,
35, 46,
51
57
135
Images are
blurred.
Use the flash.
Increase the ISO sensitivity value.
Enable Photo VR when shooting still images. Enable
Movie VR when recording movies.
Use a tripod to stabilize the camera (using the self-timer
at the same time is more effective).
47
110
122,
135
49
Bright specks
appear in images
captured with
flash.
The flash is reflecting off particles in the air. Lower the flash. 23, 47
Flash does not
fire.
The flash is lowered.
A scene mode that restricts the flash is selected.
A function that restricts the flash is enabled.
23, 47
59
61
Digital zoom
cannot be used.
Digital zoom is set to Off in the setup menu.
Digital zoom cannot be used with certain shooting
modes or when using certain settings in other functions.
136
62, 136
Image mode not
available.
A function that restricts Image mode is enabled. 61
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound settings in
the setup menu. No sound is produced with some
shooting modes, even when On is selected.
Do not block the speaker.
136
3
AF-assist
illuminator does
not light.
Off is selected for the AF assist option in the setup menu.
AF-assi
st ill
uminator may not light depending on the
position of the focus area or the shooting mode, even
when Auto is selected.
135
Problem Cause/Solution A
174


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