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Technical Notes
Troubleshooting
Cannot upload
images to a smart
device that has a
wireless
connection
established with
the SnapBridge
app.
1
Perform the operations described below when uploading
automatically.
-Set Network menu M Send while shooting M Still
images in the camera to Yes.
158
-In the A tab of the SnapBridge app M Auto link
options M turn on Auto link.
-In the A tab of the SnapBridge app M Auto link
options M turn on Auto download.
-If Network menu M Bluetooth M Send while off in
the camera is set to Off, turn on the camera or change
the setting to On.
159
When there is a large number of images to upload during
Bluetooth communication, communication may be
disconnected while uploading images. If you turn the
camera off and then on again, it is reconnected to the smart
device. Image upload resumes if the camera is reconnected
to the smart device in the following situations.
- When Network menu M Send while shooting M
Still images in the camera is set to Yes
- When images are marked for upload in Playback
menu M Mark for upload in the camera
You may not be able to upload images or uploading may
be canceled while the camera is being operated.
Cannot perform
remote
photography from a
smart device that
has a wireless
connection
established with the
SnapBridge app.
1
You cannot perform remote photography when there is
no free space in the internal memory or memory card.
Delete unnecessary images or insert a memory card with
sufficient free space.
You may not be able to perform remote photography
while the camera is being operated.
Cannot download
still images at the
original size in the
SnapBridge app.
1
For Send while shooting and Mark for upload in the
camera, the size of images that are downloaded is restricted
to 2 megapixels. To download still images at their original
size, use Download pictures in the SnapBridge app.
Communication
quality is poor or
image upload
speed is extremely
slow when using
wireless connection
with the
SnapBridge app.
1
On the camera, try changing the channel in Network
menu M Wi-Fi M Network settings.
159
Problem Cause/Solution
A
217


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