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Technical Notes
Troubleshooting
Shooting Issues
Problem Cause/Solution
A
Cannot switch to
shooting mode.
Disconnect the USB cable. 110
Cannot take
pictures or record
movies.
When the camera is in playback mode, press the c
button, shutter-release button, or b(e) button.
2, 27
When menus are displayed, press the d button. 121
The flash is charging while K is flashing. 58
Movies cannot be recorded when the camera is
connected to the Charging AC Adapter.
18
You cannot shoot while connected with an HDMI cable. 111
Insert a memory card with sufficient free space into the
camera.
16
The battery is exhausted. 16, 17,
188
The camera
cannot focus.
The subject is too close. Try shooting using the Scene
auto selector or Close-up scene mode, or the macro
close-up focus mode.
33, 34,
36, 63
Incorrect focus mode setting. Check or change the setting. 63
The subject is hard to focus on. 76
Set AF assist in the setup menu to Auto. 169
The focus mode is set to E (manual focus). 63, 64
Turn the camera off and then on again.
Colored stripes
appear on the
screen when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
212


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