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112
Technical Notes
Streaks of light or
partial
discoloration are
visible in the
monitor.
Smear may occur when extremely bright light
strikes the image sensor. When recording movies,
avoiding bright objects, such as the sun, reflections
of the sun, and electric lights is recommended.
57, 102
Bright specks
appear in images
captured with
flash.
The flash is reflecting off particles in the air. Set the
flash mode setting to W (off).
32
Flash does not
fire.
The flash mode is set to W (off).
A scene mode that restricts the flash is selected.
A function that restricts the flash is enabled.
32
37
44
Optical zoom
cannot be used.
Optical zoom cannot be used while recording
movies.
57
Digital zoom
cannot be used.
Digital zoom is set to Off in the setup menu.
Digital zoom cannot be used with certain
shooting modes or when using certain settings in
other functions.
84
45, 84
Image mode not
available.
A function that restricts Image mode is enabled. 44
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound
settings in the setup menu. No sound is produced
with some shooting modes and settings, even
when On is selected.
85
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. AF-
assist illuminator may not light depending on the
position of the focus area or the current scene
mode, even when Auto is selected.
84
Images appear
smeared.
The lens is dirty. Clean the lens. 105
Colors are
unnatural.
White balance or hue is not adjusted properly. 22, 63
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too
slow, or ISO sensitivity is too high. Noise can be
reduced by:
Using the flash
Specifying a lower ISO sensitivity setting
32
66
Problem Cause/Solution A
128


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