698606
47
Zoom out
Zoom in
Previous page
1/50
Next page
My Mobile Device will not
connect to my camera.
The NEXTBASE Cam Viewer
app will not open.
When I open the NEXTBASE
Cam Viewer App I get a
message saying
'Please Check Device'.
When I try to play back a file
from my Dash Cam I get a
message saying 'Buffering'
but the video does not load.
I am unable to playback a
specific video file from the SD
card when using my PC.
When looking at my SD card
using a computer I see
HI & LO files. Why is this ?
On my SD card, I can only
see files with the LO.MOV
extension. Why is this ?
I know that the Low resolution
files are on the SD card, but
why can't I see them in the
Playback mode ?
Card full and card error
message.
No mass storage option.
Please ensure that you have turned the Dash Cam Wi-Fi Mode on
by either using the Wi-Fi button or through the Settings Menu.
When Wi-Fi Mode is turned on the screen of the Dash Cam will
display the Network Name and Password.
This password is case sensitive.
Please uninstall the NEXTBASE Cam Viewer app and re-download
again from your devices App Store.
Ensure that the Dash Cam is in Wi-Fi Mode and that your mobile
device has connected to the Dash Cam Wi-Fi connection.
Please restart your mobile device and reconnect to the Dash Cam
Wi-Fi connection.
Then re-open the Cam Viewer App.
The file may have not been closed correctly during recording.
Repair may be possible by re-inserting the SD card back in to the
Dash Cam, select Playback Mode and playing the affected video
file.
The HI file is High Resolution video file (as per the settings) and
the LO file is LOW resolution video file which is used by the
Wi-Fi APP to mobile devices, for efficient streaming / uploading etc.
Previous viewing of the SD card has resulted in deleting only
the High resolution HI.MOV video files, leaving the LO.MOV
files remaining. Simply perform a format of the SD card from
within the Dash Cam in order to delete all unnecessary video files.
Only the High resolution files are shown in Playback mode,
but the duplicate Low resolution files are still there behind.
The High resolution file is perfect to play upon the Dash Cam
itself and also via the HD-OUT connector to your large screen TV.
Is a branded card that is compatible with loop recording being
used?
This issue can occur if a counterfeit, slow or unbranded SD card is
being used.
Try multiple USB ports and an alternative mini USB cable
(if possible), please ensure it is inserted into the USB port on the
Dash Cam and not into the mount.
PROBLEM SOLUTION
TROUBLE SHOOTING (CONTD.)
47
47


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Nextbase 512GW Dash Cam at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Nextbase 512GW Dash Cam in the language / languages: English as an attachment in your email.

The manual is 5,05 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Nextbase 512GW Dash Cam

Nextbase 512GW Dash Cam User Manual - German - 50 pages

Nextbase 512GW Dash Cam User Manual - Dutch - 50 pages

Nextbase 512GW Dash Cam User Manual - French - 50 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info