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NetworX NX-595E IP Communication Module Manual

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NetworX Series
™
NX-595E NetworX IP
Communication Module
Installation Manual
P/N 230553 • ED03 • ISS 18AUG15
Copyright
© 2015 United Technologies Corporation. All rights reserved.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from UTC Fire & Security
Americas Corporation, Inc., except where specifically permitted under
US and international copyright law.
Trademarks and patents
NX-595E is a trademark of UTC Fire & Security Americas Corporation,
Inc. (UTCFS)
All other trademarks are the property of their respective owners.
Manufacturer
Placed on the market by:
UTC Fire & Security Americas Corporation, Inc.
3211 Progress Drive, Lincolnton, NC, 28092, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Intended Use
Use this product only for the purpose for which it was designed. For
the latest product information, contact your local supplier or visit us
online at http://www.interlogix.com.
FCC compliance
Class B: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. Operation is
subject to the following two conditions. 1) This device may not cause
harmful interference. 2) This device must accept any interference
received, including interference that may cause undesired operation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
You may also find helpful the following booklet, prepared by the FCC:
"How to Identify and Resolve Radio-TV Interference Problems." This
booklet is available from the U.S. Government Printing Office,
Washington D.C. 20402.
Changes and Modifications not expressly approved by the
manufacturer or registrant of this equipment can void your authority to
operate this equipment under Federal Communications Commission’s
rules.
IC compliance
EU directives
Contact information
Customer support
4 © 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved.
Content
Important information 5
Introduction 10
Installing the NX-595E into the enclosure 11
Wiring the NX-595E 12
NX-595E Connector Layout 13
Preparing the NX-595E for Configuration 13
Enrolling, Defaulting and Retrieving the IP Address for the NX-
595E 14
Configuring the NX-595E 16
Access via an iOS or Android Application 27
FAQ - Frequently Asked Questions 28
Appendix 1 – Advanced Setup 29
UltraSync System Status Messages 34
Specifications 36
© 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved. 5
Important information
Limitation of liability
UTC FIRE & SECURITY AMERICAS CORPORATION, INC.’S SOLE
OBLIGATION OR LIABILITY IS THE REPAIR OR REPLACEMENT OF THE
PRODUCT ACCORDING TO THE LIMITED WARRANTY. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL UTCFS BE
LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES, LOSS OF
USE, BUSINESS INTERRUPTION, LOSS OF DATA, LOST SAVINGS, OR ANY
OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
UNDER ANY THEORY OF LIABILITY, WHETHER BASED IN CONTRACT,
TORT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE, EVEN IF UTCFS
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR
ANY CLAIM BY ANY THIRD PARTY. BECAUSE SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES THE PRECEDING LIMITATION
MAY NOT APPLY TO YOU. IN ANY EVENT THE TOTAL LIABILITY OF UTCFS
SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. THE
FOREGOING LIMITATION WILL APPLY TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, REGARDLESS OF WHETHER UTCFS
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE.
INSTALLATION IN ACCORDANCE WITH THIS MANUAL, APPLICABLE
CODES, AND THE INSTRUCTIONS OF THE AUTHORITY HAVING
JURISDICTION IS MANDATORY.
While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, UTCFS assumes no responsibility for errors or
omissions.
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.
WARNING: Warning messages advise you of hazards that could result in injury or
loss of life. They tell you which actions to take or to avoid in order to prevent the
injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell
you which actions to take or to avoid in order to prevent the damage.
6 © 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved.
Note: Note messages advise you of the possible loss of time or effort. They
describe how to avoid the loss. Notes are also used to point out important
information that you should read.
Keep in mind, the level of security you will obtain with this system relates
specifically with two major factors:
• The quantity, quality, and placement of security devices attached to this security
system.
• The knowledge you have of the security system and how that knowledge is
utilized in a weekly test of the complete system.
This product is to be installed by qualified SERVICE PERSONNEL only.
General Disclaimers
A level of TCP IP knowledge is required by the installer/s to set up some of the NX-
595E functionality. UTCFS limits it support to NX-595E setup only, and is unable to
offer further assistance on your client's DSL modem, router, firewall or any other 3
rd
party software. Please consult your customers IT department or qualified IT
professional about implementing this product onto your client's network.
The information in this document is subject to change without notice. UTC Fire &
Security Americas Corporation, Inc. assumes no responsibility for inaccuracies or
omissions and specifically disclaims any liabilities, losses or risks, personal or
otherwise, incurred as a consequence, directly or indirectly, of the use or
application of any of the contents of this document. For latest documentation,
contact your local supplier or visit us online at http://www.interlogix.com.
This publication may contain examples of screen captures and reports used in daily
operations. Examples may include fictitious names of individuals and companies.
Any similarity to names and addresses of actual businesses or persons is entirely
coincidental.
Limited Warranty
UTC Fire & Security Americas Corporation, Inc. guarantees this product against
defective parts and workmanship under normal use for twenty-four (24) months
from the date of purchase. If any defect appears during the warranty period contact
your service provider. UTC FIRE & SECURITY AMERICAS CORPORATION, INC.
ASSUMES NO LIABILITY FOR CONSEQUENTIAL OR INDIRECT DAMAGE,
AND ACCEPTS NO RESPONSIBILITY FOR REPAIRING DAMAGE TO THE
PRODUCT CAUSED BY MISUSE, CARELESS HANDLING, OR WHERE
REPAIRS HAVE BEEN MADE BY OTHERS. UTC FIRE & SECURITY AMERICAS
CORPORATION, INC. DOES NOT WARRANT THAT THE OPERATION OF THIS
PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.
© 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved. 7
No other guarantee, written or verbal, is authorized by UTC Fire & Security
Americas Corporation, Inc.
PRODUCT WARNINGS
YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED
ALARM/SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS
SUCH AS BURGLARY, ROBBERY, FIRE, OR SIMILAR EVENTS WITHOUT
WARNING, BUT IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH
EVENTS WILL NOT OCCUR OR THAT THERE WILL BE NO DEATH,
PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT. UTC FIRE
& SECURITY AMERICAS CORPORATION, INC. (TOGETHER WITH ITS
PARENT CORPORATIONS, AFFILIATES AND SUBSIDIARIES,
(“INTERLOGIX”)) SHALL NOT BE LIABLE FOR ANY DEATH, PERSONAL
INJURY, PROPERTY DAMAGE, OR LOSS OF ANY KIND WHATSOEVER TO
YOU OR OTHERS, WHETHER DIRECTLY, INDIRECTLY, INCIDENTALLY,
CONSEQUENTIALLY, OR OTHERWISE, CAUSED BY THE OPERATION,
NONOPERATION, FUNCTIONING, MALFUNCTIONING, MISUSE OR
CIRCUMVENTION OF ANY PRODUCT, SOFTWARE OR SERVICES
MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX.
THE ABILITY OF INTEROGIX’S PRODUCTS, SOFTWARE OR SERVICES TO
WORK PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND SERVICES
MADE AVAILABLE BY THIRD PARTIES OVER WHICH INTERLOGIX HAS NO
CONTROL INCLUDING, BUT NOT LIMITED TO, INTERNET, CELLULAR AND
LANDLINE CONNECTIVITY; MOBILE DEVICE AND OPERATING SYSTEM
COMPATIBILITY; MONITORING SERVICES; ELECTRONMAGNETIC OR
OTHER INTERFERENCE, PROPER INSTALLATION AND MAINTENANCE OF
AUTHORIZED PRODUCTS (INCLUDING ALARM OR OTHER CONTROL PANEL
AND SENSORS) AND SOFTWARE. INTERLOGIX SHALL NOT BE LIABLE FOR
ANY DAMAGES CAUSED BY ACTIONS OR OMISSIONS OF THIRD PARTIES,
INCLUDING DEALER, PROVIDING, INSTALLING AND/OR SERVICING SUCH
PRODUCTS AND/OR SERVICES.
WHILE INTERLOGIX TAKES COMMERCIALLY REASONABLE MEASURES TO
PREVENT HACKING OF ITS SECURITY PRODUCTS, SOFTWARE, AND
SERVICES, ANY SECURITY PRODUCT, SOFTWARE, SERVICE OR OTHER
OFFERING MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX, MAY
STILL BE HACKED, COMPROMISED AND/OR OTHERWISE CIRCUMVENTED
AND INTERLOGIX MAKES NO WARRANTY OR PROMISE THAT ITS
SECURITY PRODUCTS, SOFTWARE, SERVICES OR OTHER OFFERINGS
WILL NOT BE HACKED, COMPROMISED AND/OR OTHERWISE
CIRCUMVENTED.
8 © 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved.
INTERLOGIX DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS
ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS INPUTS
INCLUDING BUT NOT LIMITED TO, SENSORS OR DETECTORS UNLESS
REQUIRED BY APPLICABLE LAW. INTERLOGIX MAY NOT ENCRYPT
COMMUNICATIONS BETWEEN ITS ALARM OR OTHER CONTROL PANELS
AND THEIR WIRELESS OUTPUTS INCLUDING BUT NOT LIMITED TO,
SENSORS, DETECTORS, WIFI OR CELLULAR DEVICES, UNLESS REQUIRED
BY APPLICABLE LAW. AS A RESULT THESE COMMUNICATIONS MAY BE
INTERCEPTED AND COULD BE USED TO CIRCUMVENT YOUR
ALARM/SECURITY SYSTEM.
WARRANTY DISCLAIMERS
YOUR EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE
REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE SOLE DISCRETION
OF INTERLOGIX EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE
PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE AND, EXCEPT AS EXPRESSLY PROVIDED ABOVE, YOU ASSUME
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE
PRODUCT. INTERLOGIX HEREBY DISCLAIMS ALL OTHER WARRANTIES
AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES, THE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
INTERLOGIX DOES NOT MAKE ANY CLAIMS OR WARRANTIES TO YOU OF
ANY KIND REGARDING ANY PRODUCT, SOFTWARE OR SERVICE’S
POTENTIAL, ABILITY, OR EFFECTIVENESS TO DETECT, MINIMIZE, OR IN
ANY WAY PREVENT DEATH, PERSONAL INJURY, PROPERTY DAMAGE, OR
LOSS OF ANY KIND WHATSOEVER. INTERLOGIX IS NOT RESPONSIBLE FOR
ANY DEATH, PERSONAL INJURY, DAMAGE, LOSS, OR THEFT RELATED TO
ANY PRODUCT, SOFTWARE OR SERVICES, THEIR USE OR MISUSE, OR FOR
ANY HARM, WHETHER PHYSICAL OR MENTAL, RELATED THERETO.
INTERLOGIX DOES NOT REPRESENT TO YOU THAT ANY PRODUCT,
SOFTWARE, SERVICE OR OTHER OFFERING MAY NOT BE HACKED,
COMPROMISED AND/OR CIRCUMVENTED.
INTERLOGIX DOES NOT WARRANT THAT ANY PRODUCT OR SOFTWARE
MANUFACTURED OR SOLD BY INTERLOGIX, OR ANY RELATED SERVICE
OFFERING WILL PREVENT DEATH, PERSONAL INJURY, BODILY INJURY,
AND/OR DAMAGE TO PROPERTY OF PURCHASER, END-USER OR OTHERS
RESULTING FROM BURGLARY, ROBBERY, FIRE, OR OTHERWISE, OR THAT
© 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved. 9
THE PRODUCT WILL IN ALL CASES PROVIDE ADEQUATE WARNING OR
PROTECTION.
INTERLOGIX DOES NOT WARRANT TO YOU THAT ITS SOFTWARE OR
PRODUCTS WILL WORK PROPERLY IN ALL ENVIRONMENTS AND
APPLICATIONS AND DOES NOT WARRANT ANY PRODUCTS AGAINST
HARMFUL ELECTROMAGNETIC INTERFERENCE INDUCTION OR RADIATION
(EMI, RFI, ETC.) EMITTED FROM EXTERNAL SOURCES
INTERLOGIX DOES NOT PROVIDE MONITORING SERVICES FOR YOUR
ALARM/SECURITY SYSTEM (“MONITORING SERVICES”). IF YOU ELECT TO
HAVE MONITORING SERVICES YOU MUST OBTAIN SUCH SERVICE FROM A
THIRD PARTY AND INTERLOGIX MAKES NO REPRESENTATION OR
WARRANTY WITH RESPECT TO SUCH SERVICES INCLUDING WHETHER OR
NOT THEY WILL BE COMPATIBLE WITH THE PRODUCTS, SOFTWARE OR
SERVICES MANFUFACTURED OR SOLD BY INTERLOGIX.
(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO
HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
10 © 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved.
Introduction
The NX-595E is an IP communication module that can be added to a NetworX V2
family security product (NX-4, NX-6, NX-8, NX-8E) to provide remote access and
alarm reporting via standard Internet connections (IP). The NX-595E can utilize two
connection methods to your central monitoring station. It can connect directly to an
Osborne Hoffman (OH) NetRec receiver. Alternatively, it can use UltraSync™
services. Contact your central monitoring station to determine their preferred
connection method.
The security panel can be configured for alarm reporting exclusively over IP when
PSTN connectivity is no longer available. Alternatively, it can utilize the PSTN for
failover connectivity in the event the IP communications path is lost.
The NX-595E provides a web browser interface accessible via a local computer,
smart phone or tablet to configure the device. Additionally, UltraSync™, an Apple
®
iOS
®
or Android
®
application, is available for remote configuration and end user
control of the security system including control of two output relays. Up to four
zones are also supported with zone doubling (not available on NX-4 panels). Three
email addresses can be programmed into the NX-595E to allow alarm and trouble
events to be emailed to the end user.
This manual assumes the installer is familiar with the NetworX V2 family of security
products and is capable of programing the security system. It also assumes that the
installer is familiar with basic computer networking and Apple iOS or Android smart
devices.
Setup is a simple process:
1. Install the NX-595E into the NetworX panel.
2. Enroll the NX-595E into the NetworX panel.
3. Minimum configuration is required:
a. Time and daylight savings setup (Feature Menu)
b. IP Reporting (IP Reporting Menu)
c. Enable remote UltraSync application support by setting the Web Access
Passcode (Network Settings Menu)
Important notes before proceeding
• The PINs for accessing the NX-595E are stored in the NetworX panel. Make
sure you are using the existing PIN for the Installer when configuring the NX-
595E.
• Record the following information in the UltraSync Quick Reference Guide during
the installation process:
• NX-595E serial number (12-digits)
• Web Access Passcode (8- numerical digits)
12 © 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved.
Wiring the NX-595E
Caution: Remove all power (AC and battery) to the NetworX security system
before proceeding. Failing to do so could result in possible damage to the product.
Terminal descriptions
Terminal
Description
1
Pos
Panel
Bus
Positive terminal
2
Com
Common terminal
3
Data
Data terminal on the NetworX panel
14
Z1
Additional
Zones
1
st
/ 3
rd
Zone
3.3K = Single EOLs
3.7K = Low zones
6.9K = High zones
15
Com
Common (-) return for Zone
loop
16
Z2
2
nd
/ 4
th
Zone
20
NC1
Relay 1
Normally closed
This relay can be controlled
from the UltraSync application
21
C1
Common
22
NO1
Normally open
23
NC2
Relay 2
Normally closed
This relay can be controlled
from the UltraSync application
24
C2
Common
25
NO2
Normally open
1. Connect the NX-595E's terminals POS, COM & DATA to the NetworX bus.
2. Connect one end of an Ethernet cable to the RJ45/Ethernet connector on the
NX-595E. Connect the other end of the Ethernet cable to an available Ethernet
port on the Internet router. The router should automatically assign the NX-595E
module an IP address when it is powered up.
3. If you are utilizing the output relay or additional zone functionality of the NX-
595E, connect the wiring to the appropriate terminals. Additional instructions
regarding output relay and zone functionality are included this manual.
4. Re-connect the power to the NetworX security system. You are now ready to
configure the NX-595E.
Note: In the unlikely event that the Internet router is not configured to automatically
assign an IP address, you will have to manually assign an IP address and network
settings in the NX-595E. Instructions to manually assign the network settings are
included in Appendix 1 at the end of this manual.
… 5 …


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