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User Manual for the NETGEAR RangeMax™ Wireless USB 2.0 Adapter WPN111
5-2 Troubleshooting
Frequently Asked Questions
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.
General Questions
Why do I see no more than 54 Mbps on the Configuration Utility status line?
The product literature says the WPN111 can operate at 108 Mbps. You are probably connecting to
a standard 802.11g network. If you use the NETGEAR WGT624 108 Mbps Wireless Firewall
Router or WG634U 108 Mbps Wireless Media Router, you will see network speeds up to 108
Mbps.
If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.
If your computer does not have a USB v2.0 port but rather a USB v1.1 type port, the WPN111 will
be limited to the maximum speed of the USB v1.1 port. USB v1.1 port maximum speed is 14
Mbps whereas the maximum speed of a USB v2.0 port is 480 Mbps. PC computers can be
upgraded with optional add-on USB v2.0 adapters that provide one or more USB v2.0 ports.
If you are already using a USB 2.0 controller, make sure that you are using the correct driver for
USB 2.0.For Windows XP, you need to upgrade your system to Service Pack 1 in order to utilize
the USB 2.0 port. For Windows 2000, you need to upgrade your system to Service Pack 4 in order
to utilize the USB 2.0 port.
The WPN111 Smart Configuration Utility keeps asking me to save my settings
This is because you have made changes to the settings and the utility is offering you the chance to
save the changes. If you want to avoid these Profile setting prompts, simply click Apply before
you close the utility program.
Ad Hoc mode is not working correctly
You need to click the Initiate Ad Hoc button before you click Apply. Here is how you start an Ad
Hoc network:
1. Fill in the Network Name (SSID).
2. Select the Computer-to-Computer (Ad Hoc) Network Type.
3. Click Initiate Ad Hoc.
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