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CENTRIA WNDR4700/WNDR4720
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Hard Disk Drive (HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
HDD LED Is Red or Red and Green. . . . . . . . . . . . . . . . . . . . . . . . . . . 131
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Wireless LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cannot Log In to CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 136
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .136
Test the LAN Path to CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .137
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Appendix B Notification of Compliance
6


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Others manual(s) of Netgear WNDR4720

Netgear WNDR4720 Installation Guide - English - 26 pages

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Netgear WNDR4720 User Manual - German - 168 pages

Netgear WNDR4720 Installation Guide - Dutch - 26 pages


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