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Wireless Router Setup Manual
22 Help with Troubleshooting
v1.0, November 2007
2.
Verify that for each powered-on computer connected to the wireless router with a securely
plugged in Ethernet cable, the corresponding wireless router LAN port status light is lit (see
“Router Front Panel” on page 3). The label on the bottom of the wireless router identifies the
number of each LAN port (see “Bottom Label” on page 8).
Make sure that the network settings of the computer are correct:
1.
Verify that your LAN-connected computers are configured to obtain an IP address
automatically through DHCP. For help with this, see the documentation for your computer or
“Related Documents” on page 33.
2. Verify whether the MAC address is needed. Some cable modem services require you to use the
MAC address of the computer registered on the account. If this is the case, in the Router MAC
Address section of the Basic Settings screen, select Use this Computer’s MAC Address. To
save your settings, click Apply. Restart the network in the correct sequence.
Check the router status lights to verify correct router operation:
If the Power light does not turn solid green within 2 minutes after you turn the router on, reset the
router according to the instructions in “Restoring the Default Password and Configuration
Settings” on page 32.
Basic Functions Are Not Working
After you turn on power to the router, check these status lights:
1.
When power is first applied, verify that the Power light blinks and then turns solid green.
a. Make sure that the power cord is properly connected to your router and that the power
supply adapter is properly connected to a functioning power outlet.
b. Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact Technical Support.
2. After approximately 20 seconds, verify the following:
a. The appropriate Mode light is lit (the 2.4 GHz mode is the default).
b. The Internet port is connected and its light is lit.
c. The LAN port lights are lit for any local ports that are connected.
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