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Router Setup Manual
2-2 Troubleshooting
v1.0, 2006-03-17
Check the router status lights to verify correct router operation.
If the Power light does not turn solid green within 2 minutes after turning the router on, reset the
router according to the instructions in “Restoring the Default Configuration and Password” on
page 2-6.
To Verify Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on (see “The Front of the Router” on
page 1-2 for an illustration).
2. Verify that the Test light lights within a few seconds, indicating that the self-test procedure is
running.
3. After approximately 20 seconds, verify that:
a. The Test light turned off.
b. The LAN port lights are lit for any local ports that are connected.
c. The Internet port is connected and its light is lit.
If a port’s light is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10 Mbps, the
light will be amber.
Power Light Not On
If the Power and other lights are off, check the following:
Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
Test Light Never Turns On or Stays On
When the router is turned on, the Test light turns on for about 20 seconds and then turns off. If the
Test light does not turn on or stays on, the router has a problem.
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